Helping us stay COVID safe
We are still operating...
All session are at our primary hub address is 95 Marshall Street, Ivanhoe
Please note, before your sesion, due to strict public health requirements we will need to know:
Has anyone in your household been diagnosed with COVID-19?
Is anyone in your household unwell and have symptoms related to COVID-19? This includes fever, coughing, sore throat or sneezing.
Is anyone in your household self-isolating, for example, because they have travelled recently?
We will of course treat this information in strict confidence and will be happy to reschedule your appointment for another time.This helps keep everyone healthy and is greatly appreciated.
Upon arrival, please ring the doorbell, and our friendly receptionist will greet you outside.
We will conduct a quick temperature check for all children and parents/carers. We have hand sanitiser available upon entry.
If have any questions or concerns, please contact our main line.
We're here to talk...
Schedule a 15 minute phone consultation, which is 100% free
We're here to answer any and all of your questions and concerns
We'd be delighted to help you determine if we are the best service to meet your needs.
We see children aged 1 to 12 years old
We offer home, school, kinder visits
We operate across Metro Melbourne
Frequently Asked Questions
Do I need a referral from my GP?
No, a referral is NOT required. Simply contact us to arrange your appointment. Some clients may be eligible for partial Medicare rebates in which case a GP referral is required.
Are you an NDIS provider?
We can see families who have Plan or Self- Managed NDIS funds. We are not a registered provider so unfortunately cannot provide services to families with agency managed NDIS funds.
Can you speak with my child's daycare/preschool staff, teacher or other health care professional?
Yes, we are more than happy to liaise with anyone working with your child to help improve their communication. We can also provide training and support to them on how best to help.
Do I get a rebate from my health care fund?
You will need to check with your health care fund if you are covered for speech pathology. Zanda is registered with most major funds.
Am I eligible for a Chronic Disease Management (CDM) plan?
Your eligibility for a CDM is determined by your General Practitioner
Zanda is registered with Medicare to provide Speech Pathology services to those who meet the Medicare requirements. The Chronic Disease Management Plan entitles recipients to up to 5 sessions with a Speech Pathologist per calendar year that are partially covered by Medicare. Each of the 5 CDM sessions attracts a rebate of $53.80 from Medicare (as of November 1, 2013). A GP is responsible for determining whether an individual is eligible to receive a CDM Plan and a GP referral letter is necessary before you can start to claim. Therapy provided by Zanda will need to be paid for as usual, but you will be able to take your receipt to Medicare in order to claim your rebate. In general, those eligible will have a chronic condition (present for longer than 6 months) and complex care needs that require ongoing care from a multidisciplinary team consisting of their GP and at least two other health care providers (e.g. Speech Pathologist, OT, Audiologist, Psychologist).
For more information please contact your GP or refer to:
How long does the initial consultation go for?
All first sessions, Speech and Occupational Therapy are 1 hour
What is involved in the initial consultation?
The initial consultation is a chance for the Speech Pathologist and Occupational Therapist to further explore the concerns you have about your child’s skills. The Therapist will ask you some questions about about how your child currently communicates, socialises, and learns, as well as your goals for your child. The therapist will also complete some games and activities with your child to get to know them, as well as some other assessment activities administered through play/games or at the table.